传统OTA房价与客房配额匹配依赖人工对账和定时脚本,数据延迟导致超卖与价格冲突频发。Senrok 构建确定性AI路由层,实时仲裁多源数据并自动执行纠偏策略。
酒店IT系统碎片化:CRS、PMS、OTA渠道间接口标准不一且更新频率仅分钟级。价格批量上传覆盖原有配额,高风险时段(如促销)人工干预滞后,超卖率达5-8%。
配额同步依赖轮询,HTTP 502/503 导致空窗期。加上OTA限流策略,单日修正窗口仅2小时,遗留脚本无法处理冲突优先级(如批发价与零售价倒挂)。
Senrok 采用事件驱动架构,Kafka 聚合多源变更事件,CQRS 模式隔离读写。规则引擎(Drools)编码酒店价格策略、最小连续入住、超额预订系数等约束。
AI 模块仅用于检测异常模式(如价格突变、峰值流量预测),输出可被规则引擎核验,保证动作可解释、可审计。同时增设幂等补偿机制,防止重复拨票。
分配每个渠道的令牌桶限速,写回失败打入重试队列(指数退避+最大3次)。若仍失败,触发降级通道(人工确认+批量补偿脚本)。
规则引擎支持属性继承+重写。集团级默认规则(如最小入住天数)可被单酒店策略覆盖。属性变更事件实时传播至下游库存服务。
AI仅输出置信度分数与推荐动作,规则引擎做最终裁决。所有AI建议附带关联特征向量,支持存证回放以进行归因分析。
We build production-ready, highly observable agentic systems engineered for enterprise scale. No black boxes, no magic—just systematized workflows with systemic safeguards.
We don't build fragile wrappers. Complex decisions and exceptions are automatically routed to your team for approval, ensuring zero unverified actions in production.
Every AI-generated output is validated against deterministic, programmatic rules before execution, guaranteeing structural integrity and compliance.
Our architecture records every state change, agent reasoning step, and user interaction, providing complete observability into your automated workflows.
Built for enterprise scale. We optimize for high-throughput, low-latency execution using edge infrastructure and efficient state management.